Description
When registering, please reference AGC Florida East Coast Chapter (Chapter 11E).
For full details and registration, CLICK HERE.
About the Course
Ask the 5 Whys. Join your facilitators, Andy, Kyle and Dan, as they add new problem-solving tools to your toolbox. Students will work together in small groups to improve actual student-submitted project issues, risks, and opportunities. To help us with things like:
- Make sure we are solving the right problem.
- To get buy-in to our counter measures.
- Clearly define who is taking responsibility for which pieces.
- Solve the Root Cause, not the symptom.
Schedule and Tools Explored:
- 5 Why Method
- Fast-Track Problem Solving (3 Powerful Questions leading to team analysis and specific actions).
- Root Cause Analysis (For Complex Problems with multiple causes – a deeper dive using Fishbone Diagram).
- This will begin toward the end of Day 1 and be carried over to the beginning of Day 2 as a bridge from Fast-Track to A3, thus forming a solid foundation for learning A3 Problem Solving (a diagram of the Fishbone analysis is often pasted into the A3 analysis section).
- A3 Process & A3 Thinking
At the end of this Workshop, attendees will be able to:
- Draft a clear problem statement.
- Determine which Problem-Solving method is best in each potential problem.
- Differentiate between a symptom of a problem and the root cause of that, to assure the problem does not occur again.
- Utilize each of the 4 methods presented.
- Participate in, and possibly lead a team in these 4 methods, as learned through hands-on coached problem solving during the Workshop.
- Name the four principal, problem-solving methods and describe how to implement them.