Ask the 5 Whys. Join your facilitators, Andy, Kyle and Dan, as they add new problem-solving tools to your toolbox. Students will work together in small groups to improve actual student-submitted project issues, risks, and opportunities. To help us with things like:

• Make sure we are solving the right problem.
• To get buy-in to our counter measures.
• Clearly define who is taking responsibility for which pieces.
• Solve the Root Cause, not the symptom.

Schedule and Tools Explored:

• 5 Why Method
• Fast-Track Problem Solving (3 Powerful Questions leading to team analysis and specific actions).
• Root Cause Analysis (For Complex Problems with multiple causes – a deeper dive using            Fishbone Diagram).
  • This will begin toward the end of Day 1 and be carried over to the beginning of Day 2 as a bridge from Fast-Track to A3, thus forming a solid foundation for learning A3 Problem Solving (a diagram of the Fishbone analysis is often pasted into the A3 analysis section).
• A3 Process & A3 Thinking

At the end of this Workshop, attendees will be able to:

• Draft a clear problem statement.
• Determine which Problem-Solving method is best in each potential problem.
• Differentiate between a symptom of a problem and the root cause of that, to assure the               problem does not occur again.
• Utilize each of the 4 methods presented.
• Participate in, and possibly lead a team in these 4 methods, as learned through hands-on           coached problem solving during the Workshop.
• Name the four principal, problem-solving methods and describe how to implement them.